Information in compliance with the personal data protection regulations

In Europe and Spain there are strict regulations on the protection of data designed in the customer’s favor, which is binding to our company

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Therefore, it is very important for us that our customers fully understand what we plan to do with the data we request from them.

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We promise to be transparent and five you control over your data, with layman’s terms and clear options that will allow you to decide what to do with your personal information. 

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Please, if you have any questions after reading this, do not hesitate to contact us.

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About us

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• Company name: DESHIRIA HOME REAL ESTATE SL

• CIF / NIF: B87318804

• Our main job: Real estate asset management and comprehensive reforms

• Our address: C / BERNA Nº3 1ºC, CP 28232, LAS ROZAS (MADRID)

• Phone number: 912 188 059

• E-mail address: info@dhpatrimonial.com

• Our website: www.dhpatrimonial.com

• For your confidence and security, we inform you that we are a registered entity in the following Mercantile Register/ Public Register:

• Our main activity is subject to a prior administrative authorization regime. For your confidence and security, we provide you with the data relating to said authorization and the identification of our competent supervisory body:

  • Administrative authorization

  • The people responsible for our oversight

  • (IN CASE THE ACTIVITY IS SUBJECT TO AN ADMINISTRATIVE AUTHORIZATION REGIME)

• The person in charge of this website exercises a regulated profession, for which we provide you with the following information:

  • The professional establishment to which they belong

  • Their official or professional academic title

  • The state in the European Union in which the certificate was issued

  • The professional standards applicable to be able to exercise the profession

  • (IN THE EVENT THAT THE RESPONSIBLE FOR THE WEBSITE EXERCISES A REGULATED PROFESSION)

 

We are at your service; do not hesitate to contact us!

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• What will we use your personal data for?

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In general, your personal data will be used in order to interact with you and to offer you our services. They can also be used for other activities, such as sending you targeted advertisements or promoting our business. 

 

• Why do we have to use your personal data?

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Your personal data is necessary in order to be able to interact with you and to offer you our services. In this regard, we will provide you with a series of options that will allow you to decide on the use of your personal information.

 

• Who will be privy to the personal data that you provide us?

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In general, only our staff will be aware of your information that we request. Similarly, some entities will need to have access to your personal information, such as our bank (payment details).

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Likewise, those public or private entities to which we are obliged to provide your personal data due to compliance with any law will be aware of your information. To give you an example, the Tax Law requires you to provide the Tax Agency with certain information on economic transactions that exceed a certain amount.

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In the event that, regardless of the assumptions discussed, we need to make known  your personal information to other entities, we will If, in addition to the above mentioned assumptions, we need to disclose your information to other entities, we will ask for your prior permission.

 

• How will we protect your data?

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We will protect your data with effective security measures based on the risks involved in using your information. To this end, our entity has approved a Data Protection Policy and annual controls and audits are performed to verify that your information is secure at all times.

 

• Will we send your information in different countries?

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There are countries in the world that are safe for your information and others that are not. For example, the European Union is a secure environment for your data. Our policy is not to send your personal information to any country that is not secure in terms of data protection..

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If, in order to provide the service, it is essential that you send your data to a country that is not as secure as Spain, we will always ask your permission in advance and apply effective security measures to reduce any risk.

 

• How long will we hold on to your information?

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We will keep your data for the duration of our relationship and for as long as we are required by law. Once the applicable legal deadlines have expired, we will proceed to dispose of the in a safe and environmentally sound manner.

 

• What are your data protection rights?

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You can contact us at any time to find out what information we have about you, correct it needed, and delete it once our relationship has ended and it is legally possible to do so. You also have the right to request the transfer of your information to another entity. This right is called “portability” and can be useful in some situations.

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​To claim any of these rights, you must have a written request addressed to us, with a photocopy of your ID to identify yourself. In our offices we have specific forms to request these rights and we offer our help to fill them out.

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To find out more about your data protection rights you can check out the Spanish Agency for Data Protection website (www.agpd.es).

 

• Can you withdraw your consent if you change your mind?

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Yes, you can do so at any time. For example, if you have ever been interested in receiving advertising for our products or services, but do not wish to receive them any longer, you may notify us via the opposition form available at our headquarters.

 

• If you assume that your rights have been infringed, where can you apply?

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If this happens you can file a complaint with the Data Protection Agency in Spain by any o f the following means:

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• Online: www.agpd.es

• Address: Data Protection Agency in Spain - C/ Jorge Juan, 628001-Madrid

• Telephone: Tel. 901 100 099 - Tel. 91 266 35 17

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Filing a complaint with the Spanish Data Protection agency does not involve any cost and does not require the assistance of a lawyer..

 

• Will we create profiles in your name?

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Our policy does not include creating profiles with our customer’s information.

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However, there may be situations where, in order to provide the service, commercial or otherwise, we need to create information profiles about you. An example might be the use of your purchase or service history to offer you products or services tailored to your needs.

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In this case, we will apply effective security measures that protect your information at all times from unauthorized use.

 

• Will we use your information in any other matter?

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Our policy is not to use your data for purposes other than those we have explained. However, if we need to do so for various activities, we will always ask you for prior consent.